We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is super! very happy with purchase!
Cool bag A very good quality I really like advising you to buy someone watching this bag
Cool bag! Genuine leather! fast shipping! took a second brown. both colors look very dignified.
Bag is excellent, fits the description. the store thanks for fast delivery 13 days to Ufa.
Добоый day Bag came quickly, packed with high quality, there was no damage. all as in the description. the smell of leather.
Super fast shipping. packaged very well. bag happy)) is recommended.
Good quality goods, fits the description. Payment order 22.05.2017, received at the post office in Samara 06.06.2017
Great bag. thank you store. definitely rekomendub
It is not paid up review! Bag is excellent, leather is 100% \% genuine, all as in the photo. sewn well. there is no long time to write, only positive emotions! all exactly as I wanted. the size and color. Bag looks solid. I will add a review if there will be problems.
amazing quality . this is a grade A leather bag. lot of room to place many things on it and good gift. the bag came in a rich brown color . no signs of any irregular or decolored patches. excellent gift.
Okay so, great quality bag, great store. Brilliant response time to my messages and couldn't have been happier with the product. The delivery company let us down by sending my package to South Africa instead of South Korea. But, after almost a two month wait, I received my bag and a full refund. This seller is legitimate and trustworthy. Definitely recommend ☺
I took on the auction price $40 Bag is excellent! Genuine leather, but it's макспресс, when the remnants of skin pressed technology and then do again. for the money just fire! do not buy
I am grateful to the store for honesty!!!! it is real leather!!! very happy!!! thank you very much!!!!! thank you thank you very much!!!!! very good bag high quality!!!!! this is the best buy!!! zapokovanno very good took so many layers, did not take pictures at all But a couple