Size Tips:
– The size in the shoes is Chinese size; Our US size is not standard US size;
– You should choose the size according to your foot length.
For example, If your foot length is 25.5 cm and CN size is 41, you should choose US size 8.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
WOW WOW WOW! Real quality and the smell of real leather, very satisfied!
Good shoes for the low price. Might require an inner cushion for extra comfort but overall they're okay.
Husband liked 41 Russian took the size 9,5, approached. as will be worn only time will tell. delivery fast. Shop liked, I recommend!
Excellent. My husband liked it a lot. Very good quality. And thank to store for helping me to pick up the right size.
excellent transaction. fast delivery very good wrapping very good product
Good product for its price presentable, sewn well, comfortable inside. A little rubber smell. the sole is strong, weight about 1kg. looks like ordinary rubber, but in the normal range-to look strong enough, t. e. crack should but I think heel quickly erased, t. k. not too hard material. in general, I think for the season will be ok! On the foot 27,3 cm. the table to choose between 27,0 and 27,5-took it t. e. 10,5 size (Russian size choose 43) In the end a little big: sit normally, comfortable, but size 10 would have been better t. k. clearly large space from the thumb: (but at the same time walking flies o_o still recommend size 10 who have the same the length of the foot. Came for 20dn. packaged well-air earbud + in roll with air compartments. The store did not communicate but in general recommend fast and good quality for its price.
It's not leather. it is leatherette. size came good. delivered quickly. how much rush time will tell.
Thank you
Very nice, also I had worries about right size but store helps me to chose right one. Size fits strictly to measurements
Excellent quality, looks expensive! wonderful store, fast delivery)
As the photo.
Quick response excellent store raw But بالبلاد arabic recommend buyers may request مقاسهم ليتناسب with the above sizes factory Whosoever فمثلا فيطلب مقاسه 44 45
Shoes came quickly for about 10 days. very comfortable. item corresponds to the price.
Perfect deal! fast shipping, grate price and the product has packed with lot of caring!!!
Commodity satisfied size approached, delivered in 20 days to Moscow. I recommend this store.
Arrived well packed like it takes product, יפהפיה shoe
Came quickly. the quality is excellent. pleased with the sole-cast, and not stamping with voids. thank you.
Excellent quality.I am very satisfied. Very fast delivery .honest store. I recommand to all.