We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent product description practical elegant free
Very good backpack, I recommend!
Fast, the quality. I like!
Order reached 12 days. chose option for delivery from a warehouse in Moscow. delivered by courier directly to the apartment. is fully consistent with the description. ordered green. roomy backpack, and the material is durable. can be worn as a backpack on the back, in the hand, suitcase, on the shoulder as a bag. very comfortable. happy as a boa I took specifically for the upcoming holiday as the old backpack is torn. I recommend.
Hello, who reads this review. almost no complaints about the product. one small detail, there was no shoulder strap included. like everything else in the description. the point is not the store, and the company which carries on Russia. this company to track my product and promised to bring the courier to the house. thing is, I live in the village of couriers type and we have arrived I did not believe but the operator assured that will come at the appointed time. So I waited for him for a day it was not. the next day he went to the post office and pick it up. just waited for the whole day for nothing. end.
Mail delivery to Russia 10 days. Bag is excellent, all as in the description. quality fabrics and tailoring the level. the capacity is not so big. I do not know, why these two handles on the sides. just to for them together to carry probably need bricks bag fill. as well as a cool thing, I recommend!
Join other positive reviews! the store did not communicate. backpack was 10 days before the Sverdlovsk region. was sent from Russia. son delighted everything works, flat seams. the only drawback is the front pocket if the backpack to fill the eyeballs, then it was nothing to put thicker paper or average magazine. took over 1 of 998,12 rubles.
Bag is very cool. material quality flat seams. a little tezhelovata weighs 1300 but it is due to many pens. 15 laptop семнашка climbs calmly and remains a place and probably will fit. delivery fast, packaged well. bag happy ochne live looks very best and style under different clothes podaydet. I recommend store goes to a meeting, answers questions. all very cool.
Backpack came quickly brought directly to the house. warned in a day. even though the track is poorly monitored. the quality backpack, made of good materials. all seams are flat, plastic parts don't look cheap. color slightly darker than the photo. the only thing a little smaller in size than expected but basically very good backpack.
Backpack beautiful, I am very satisfied. took a couple of weeks everything works as it should, does not fade. very roomy. I sometimes seems that it can be hidden home to go in India and live. as well as tired, home away back in a backpack and go further. I will recommend store to friends. has made up for it catcher look good)
Really liked the bag!!! I took my husband for trips. size 45*30*25 cm. all is well stitched, there is not a thread stick out. fabric is thick, soft. no foreign smell. Though on a long strap (shoulder) plastic hooks, probably have to eventually replace. bags inside the two compartments one of them is fastened strap with Velcro. I liked the cool secret pocket (leather inserts and center, there is cleverly twisted zipper). there is a side pocket for water. Order issued 14.04, parcel sent 15.04, delivered 11.05. courier directly to work (развозят with h to h).
Order sent quickly. came to Petrozavodsk for 14 days. dealer sociable and quick, first track is not tracked, I wrote to him and got a prompt response with the extension of protection the buyer 12 days and the tracking number by mail Russia. Bag quality zipper big size comfortable to wear as a backpack. In general, I recommend.