We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful, though a little small, i was bigger
Bag is small expected more but very nice
higher price, but all is same the pic, good
Bag is excellent! son happy walks with her to the university. could not write a review immediately, I was on vacation. everything is super! 5 *
Great Product. Perfect quality. I'm very happy and i will order more products from this store. Fast delivery.
Great product....excellent communication...fantastic shipping. Big thanks to the vendor will buy from them again. Whoop!!! Whoop!!!
Excellent bags military style. quality at altitude. the zipper, the seams, fasteners straps material-all super. there is no smell. comfortable and as a bag, like a backpack. dense material, as I wanted. delivery to St. Petersburg from a warehouse in Russia 5 days. delivery to the door. if you like this style, buy not regret it.
Very good quality! all seams ideally! fast shipping! goods match the description. comfortable to wear. good store! I recommend! Thank seller for high quality!
Mosk. region came the order for 18! days. packed fine. all together. The quality is excellent. all is well stitched. locks and zippers neat. A great option for a teenager-not for long trips and school. There is a shoulder strap. and the backpack is there is an option. Unusual design + = quality solid 5) I recommend the store and product.
Great backpack! very fast delivery! I recommend the store!
Very мощщщщная bag to me for the money very much
Very responsible store. when sending a mistake, sent to a different model. sorry, sent the model who bought the first in a gift. order received quickly, for 12 days. backpack good quality. thank you seller. I recommend;)
Great bag backpack. the quality is super. delivery fast. well done store!
Ordered on Friday and on Tuesday already delivered. in my opinion very good) Original. compared with the same backpack, ordered a year ago, the differences are not found.
Goods delivered quickly. product fully complies with photo and description.