Crazy Horse Genuine Leather Cross Body Briefcase
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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bags and Shoes (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
19 reviews
100% of buyers enjoyed this product!
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The parcel was received on July 22, 2017. The courier reported that the delay was due to the fact that the sender did not indicate the recipient's phone number. It's strange, but I received many parcels from Aliexpress and there were no such problems.
Great bag! looks solid enough!!! leather quality is good and neatly stitched. packed securely, delivery address. in just two weeks. no odor. I hope that will last long.
Great bag))
Cool bag, comfortable, practical. delivery fast.
I advise this store! Lipetsk order came 7 days + a courier brought home! good quality bag! the seller even put little presents))))
Very pleased with the purchase. Shipping in Ukraine 12 days. real leather, smooth line, good hardware, not found shortcomings. I recommend store.
Portfolio came fairly quickly, the quality is very good. goods match the description. very good quality leather. the inner lining tonkovat and everything else is fine-locks the handle, the portfolio is very good. I recommend!
This product I have purchased with extension alibonus and save 0.00 $. extension alibonus helps to save up to 8.25% of the purchase on aliexpress. воспользуетесь my reference
Thank you store, Really fast delivered. thank you all who wrote reviews the portfolio is good, маненько stinks but it will erode.
Bag super! very good quality. the store sent very quickly. mega fast delivery. ordered 12.06 received 23.06 by courier to the house. packaged well. I recommend.
Corresponds to the description, goods of poor quality (not very hardware lock), was not long, Not much hesitated delivery. something where the strings sticking out, not true. The store responds to emails, I would recommend. kind of leather, царапы remain A little shifted outer top zipper (released from the lock open, When closed at the end of the hole) portfolio overall decent.
Chudovo зшитий ta zrobleny. duzhe priєmno, priyshov scho народження podarunok to date. the store pratsyuє good recommend! ta shte несподіванка, podarunok from портфелі, кулькова pen. онук CCB in zahvatі. dyakuyu!!! dіysno Zi shkіri zrobleny, dіysno mіtsny. CCB tіlki перевізник Ukrposhta, and працював Inshyj. in Poshtova vіdpravlennya vіdstezhiti Bulo not mozhlivo.
Bag is great, delivered in nine days, Respect store and carrier!
Great bag, as in the photo. similar to the skin. the store answered questions and sent additional photos. sent as a gift pen. fast delivery to your door.
Great bag, better than expected
Bag is fully consistent with the description. good quality for a reasonable price. the store sent the goods on April 18, and on May 3 I have already received in the center of Siberia. recommend 100% \%!!!
Thank you so much! Fast shipping and good quality the briefcase! Also thanks for a little present :)
great product, exactly as described. big enough for a 13" macbook.
Rakhmet үлкен сатушыларға көңілімнен shyқty алған затым