1.Measure the length of your foot, Heel to Toe, very important
2.Choose to match US size based on the foot length.
Important suggestion:
| Buyer | Real customer reviews |
|---|---|
R***r   |
5 Dec 2019 06:20 I liked the shoes. The size is unfortunately too big. So I wear 35,5 and ordered 37. It seemed to me that they were still on a wide foot. There are no complaints about the quality. Looks like it's genuine leather. Made neatly, very soft, inside nice artificial fur. On the leg look not elegant, I would even say a little ridiculous, but I forgave them because they are comfortable. Good shoes for every day. (As a gift the store put the trace.) |
|
O***o |
3 Dec 2019 06:41 Thank you to the store! very satisfied with the goods, the boots are just a miracle, the size is the same! so beautiful, comfortable, and most importantly unusual. the seller put the gift of the trace. I recommend to buy! |
A***a  |
26 Nov 2019 09:58 Perfect ankle boots❤️ |
|
N***a |
25 Nov 2019 05:38 The goods came in whole, though a little crumpled, although inside there were foam inserts, but straightened, everything is neatly stitched and glued, inside the type of thin fur, for a cold winter will not fit, but for cold autumn and spring exactly, though the smell of stunning glue or rubber, let's hope that will fade, And so in principle everything is good, the size of the wear 40 took 42 to 26 cm of the foot approached, especially for problem legs with small bones the most it! The store is responsive and attentive, I recommend the seller and the goods, as a gift of trace, thank you! |
|
N***o |
21 Nov 2019 23:57 Not for winter, autumn. Skin, not very thick, good. I recommend. |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-30 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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