1.Measure the length of your foot, Heel to Toe, very important
2. Choose matching US size based on the foot length. e.g. If your foot length is 25cm, choose size 9
PRODUCTS PHOTOS
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super-fast delivery-15 days to Krasnoyarsk! moccasin pretty cool, leather is very soft and the size of guessed. but alas not those I ordered. a little upset, because really wanted just such. I took off one star for the negligence of the store ..
Moccasins are excellent! very soft and comfortable. the average completeness. size is selected by the table (the length of the foot in cm)-went perfectly flew for 3 weeks completely monitored. I recommend!
Parcel arrived 42 days. razmer went perfectly. color is the same as in the photo. super comfortable, soft, but it looks rough due to high. the store put a gift.
I will order another mother comfortable, comfortable, beautiful, light, I am delighted!!!
Came!!! the size of the foot 26 cm, a narrow foot. like slippers))) I recommend! sell thank you for the gift sledochki. I liked.
Shoes are just gorgeous! for the problem feet perfect! I do not know, the others are not interested. in некожаной shoes i would be a whole day could not. the toe and heel leather. thank you for the gift! prosperity of business!
Thanks to the store for чудестные shoes. they went pravdo long month and a half, but it is the fault of the local post office. the shoes are very soft, all the lines are smooth and neat, color as the photo. there is a slight smell of vinegar, but it does not interfere and I think that quickly vyvetretsya. 37.5 rus. razmer took 8 came on the nose. I have not schirokaya foot so туфди чтдять loose those who have a wide leg однозгачно advise this model. Seller recommend I will buy more shoes.
I order goods from the store for the second time. and the second time I am delighted. I took for my mother, it is very happy. Sneaker weightless, the softest, very bright and unusual. not even a hint of the glue, very neatly glued sole. inside the smell of the skin (insert front and back is not made of leather) but on the sides of the softest. there is a slight smell from the sole, but it is not critical. in gift put marks. the seller is very sociable and responsive.
Come quickly enough, is fully tracked, sneakers super, fully leather, rubber sole, very soft, come size 39,5, commodity satisfied
Good, worried that does not fall into the size, intend to 23.5-24 cm, ordered 7.5 came perfectly. I am very happy
Super super super!!! minkštučiai, patogūs, kokybiški, grazus, dydis atitinka. 25, 5 pėdai pirkau 9,5. įdėjo pardavėjas dovanėlę-pėdutes. atkeliavo per nepilnas 3 savaites.
Beautiful, light, made of genuine leather. one of the best stores. poisoned quickly put Sledkov gift, he extended the protection buyer. thank you
Super! Shipping to Moscow 7 weeks. the track is monitored. packed perfectly. the store put a present, very nice thank you. very comfortable, soft, beautiful. I have never so comfortable shoes. I am very happy. similar to the skin. and then accomplish your goal, how worn. thanks again, I am delighted. I will order more in other colors. prosperity to your business.
Cool sneakers, the sole super strong smell of glue, very soft, they seemed fly, similar to the skin but not all parts. look good. put a present-sledochki. nice. size corresponds to the Russian 37,5-38.
I "m so excited, size fits, congratulations Seller
23 days shipping to Moscow. girlfriend happy! soft, comfortable, like slippers. ordered blue. these are even more interesting. thank you!
Product went more than 2 months stuck in customs. shoes very happy, not an ordinary boho style. size approached, ordered 9 on the leg 25,5. it would be perfect 9,5 (halves of the store). the skin is soft all excellent. very soft and comfortable as slippers. a present sent podsledniki. thank you seller!!!! I recommend!