Buyer | Real customer reviews |
---|---|
Customer ![]() ![]() |
21 Jul 2017 18:33 it is beautiful I loved |
B*****a H. ![]() ![]() |
5 Jul 2017 14:31 Very nice fit |
Customer ![]() ![]() |
30 Jun 2017 14:47 Lindooo .. loved |
D***a B. ![]() ![]() |
28 Jun 2017 10:29 shoes fit well. follow their size chart by centimeters. |
L***a E. ![]() ![]() |
16 Jun 2017 17:10 Beautiful shoes. Been admiring for awhile then hubby got them for me. Chart is accurate. Shoes fit perfectly. Good width as well. Very comfortable. Sexy and elegant. So happy with my purchase. Highly. recommend. Thank you store. |
N****e R. ![]() ![]() |
15 Jun 2017 09:55 High top extra large size thin feet so it's normal, but i have good product and fast delivery |
N*****a I. ![]() ![]() |
30 May 2017 05:29 On the leg look better than the picture. there is little smell. Shoes on a grand scale. but the size of the sell advised not correct. were greater size. upset because of this, sorry, been waiting for them. I have to sell. |
D***a D. ![]() ![]() |
27 May 2017 23:51 Shoes very much! thank you store. the size. the quality is good. very happy and pleased. came 14 days. |
J****h C. ![]() ![]() |
5 May 2017 06:31 Great! |
O**a Y. ![]() ![]() |
24 Apr 2017 07:37 Good, comfortable, on a grand scale, me a little wide but does not interfere with walking, the size took on the dimension of the grid came |
Customer ![]() ![]() |
6 Apr 2017 18:43 These were shipped within two days of my order, and arrived in less than a week. The shoes look good. |
N******a O. ![]() ![]() |
6 Apr 2017 03:36 Product came very quickly, but great shoes on a very grand scale!!! and not stable! |
J*e M. ![]() ![]() |
10 Mar 2017 08:40 One word: PERFECT |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-20 Business days |
Central & South America | 15-30 Business days |
Asia | 10-30 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.